The government's Department of Telecommunications (DOT) has recently developed a user-friendly web platform called the Sanchar Saathi Portal. Launched on May 16, 2023, this portal aims to provide convenient services to the public of India. It serves as an important hub that integrates the features of TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) and CEIR (Central Equipment Identity Register).
To gain a comprehensive understanding of the Sanchar Saathi Portal, we invite you to visit the official website at https://sancharsaathi.gov.in/ and read our article until the end.
In this article, we will provide you with all the necessary information regarding the Sanchar Saathi Portal. We will cover its key highlights, objectives, services offered, the process to check registered online connections, the login procedure, and how the portal functions. Furthermore, we will highlight the significance of the Sanchar Saathi Portal in helping individuals resolve issues related to their mobile devices and SIM cards.
For a detailed exploration of the Sanchar Saathi Portal and its numerous benefits, we encourage you to visit the official website and refer to our comprehensive article.
What Is The Sanchar Saathi Portal?
| Official Website | sancharsaathi.gov.in |
Sanchar Saathi Portal’s Objectives
Sanchar Saathi Portal: Important Highlights
- The Department of Telecommunications has created an initiative for citizens to manage their connections.
- The initiative includes a portal with three modules for enhanced security and reduced fraud.
- The Central Equipment Identity Register is aimed at blocking lost or stolen mobiles.
- The Know Your Mobile Connections section enables easy disconnection of unnecessary connections.
- The portal also features an Artificial Intelligence and Facial Recognition solution to identify fraudulent subscribers.
- Over 40 Lakh fraudulent connections have been detected and more than 36 Lakh connections have been disconnected through the portal.
The telecommunications sector has experienced significant positive changes, as highlighted by the Union Minister. These reforms have made the industry stronger and more focused on attracting investments. The event was attended by K Rajaraman, the Secretary of the Department of Telecommunications.
What Does IMEI Stand For?
IMEI: The Crucial Identifier for Mobile Phones
IMEI, which stands for International Mobile Equipment Identity, is a distinctive 15-digit code assigned to every mobile phone or smartphone. This code serves as a unique identifier for the device, allowing it to be distinguished from other mobile phones. You can find the IMEI displayed on a sticker located on the back of your phone or by dialing *#06# on your phone's keypad.
The IMEI number holds immense significance in various aspects related to your mobile device. Firstly, it plays a vital role in tracking stolen phones, increasing the chances of their recovery. Additionally, it enables the blocking of lost or stolen phones, rendering them unusable on mobile networks and deterring unauthorized individuals from using them.
Furthermore, mobile networks rely on the IMEI number to identify and authenticate devices. This feature proves invaluable in blacklisting phones that have been reported as lost or stolen, effectively preventing their usage on any network.
In summary, the IMEI code serves as a critical tool for mobile phone security and network management. Its unique nature and multiple applications make it an indispensable component of the modern mobile industry, ensuring enhanced device protection and network integrity.
How To Determine/Discover The IMEI Number Of Your Phone?
The IMEI number serves as a unique identifier for mobile devices. It is typically displayed as a sticker on the back of the phone, or it can be accessed by dialing *#06# on the phone’s keypad.
Required Documents For CEIR Report
To block a lost or stolen phone, individuals must file a complaint or complete a form at the relevant police station. For a stolen mobile device, it is necessary to provide a copy of the First Information Report (FIR). In addition to the FIR, there are several other documents that are required for the blocking process. These documents are listed below.
- ID Proof:
- Aadhaar Card
- Voter ID
- Driving License
- Copy of the registered FIR
Device purchase invoice
How To Verify Online Connections Registered On The TAFCOP Portal
To check any mobile number on the TAFCOP Portal, new users need to follow these steps:
- Go to the official website of TAFCOP At Sanchar Portal: https://www.sancharsaathi.gov.in/
- Scroll down on the home page.
- Look for the option “Know Your Mobile Connections.”
- Click on “Know Your Mobile Connections” to find out how many connections you have
Once you click on the “Know Your Mobile Connections” button, you will be directed to a new webpage: https://ta fcop.sancharsaathi.gov.in/telecomUser/. On this page, you will be required to provide your mobile number and OTP (One-Time Password). Additionally, you will need to enter the captcha code displayed in the image below.
- Once you have filled in all the necessary information, simply click on the login button to proceed
- After successful verification, your registered online connections will be displayed on the screen.
What Does KYM Stand For?
KYM, which stands for “Know Your Mobile,” is a useful tool for checking the authenticity and validity of your mobile device prior to purchasing it. The IMEI (International Mobile Equipment Identity) plays a crucial role in this process, and it can be found on the packaging box or the mobile bill/invoice. To check the IMEI number on your mobile, simply dial *#06#, and the number will be displayed on your screen. It is important to avoid purchasing a mobile device that is listed as blacklisted, duplicated, or already in use. There are three different methods through which KYM can be utilized.
Simplified SMS Process For KYM Verification
The SMS process for KYM (Know Your Mobile) verification is incredibly simple. All you need to do is follow these easy steps:
- Type KYM followed by your 15-digit IMEI number on your mobile device.
- Send the SMS to 14422.
Using The KYM App
Another convenient method to complete the KYM verification process is by using the KYM app. Here’s how you can do it:
- Download the KYM app from the Play Store (for Android) or the App Store (for iOS).
- Follow the provided instructions within the app to complete the verification process and obtain your mobile device details.
Using The Web Portal
If you prefer, you can also access the web portal to retrieve your mobile device details by providing your mobile number. Simply visit Official Site to access the web portal.
By utilizing any of these methods—SMS, KYM app, or the web portal—you can easily complete the KYM verification process and gain valuable information about your mobile device.
How To Block A Lost Mobile Phone: A Simple Guide
To prevent unauthorized use of a lost or stolen smartphone, individuals need to provide certain information including the mobile number, device details (such as brand, model, and IMEI number), and the purchase invoice. This process helps to block the device effectively.
Furthermore, it is essential for individuals to lodge a complaint at the nearest police station and acquire a digital version of the complaint. This digital document must be uploaded to the portal for the purpose of blacklisting the mobile phone. It is crucial to include the pertinent information of the mobile device’s owner along with the complaint.
A Step-By-Step Guide: Blocking Lost Mobile Phones On The CEIR Portal.
- To begin, please visit the Sanchar Sathi portal visit https://www.sancharsaathi.gov.in/
- On the homepage, scroll down and locate the “Citizen Centric Services” section. Within this section, you will find the option to “Block Your Stolen/Lost Mobile CEIR.” Refer to the accompanying image for visual guidance.
- Once you click on the “Block Your Stolen/Lost Mobile CEIR” link, you will be taken to the official CEIR portal’s new web page: https://ceir.sancharsaathi.gov.in/Home/index.jsp. On this portal, you will find the option to “Block Stolen/Lost Mobile ” Simply click on this option. Refer to the sample image provided below for visual assistance.
- When you click on the “Block Your Stolen/Lost Mobile CEIR” option, a new webpage will appear. On this page, you will find the application form for requesting the blockage of a lost or stolen mobile device.
- Here you have to fill in all the information that is required like Device Information, Lost Information, Mobile Owner’s Personal Details
- In the Device Information Section Fill All Details Like:
- a) Mobile Number
- b) IMEI Number
- c) Device Brand
- d) Device Model
- e) Mobile Purchase Invoice
- Now Go To The Next Section Lost Information Fill in All Details Like:
- a) Place where the device is lost/ stolen
- b) Date when the device was lost
- c) State
- d) District
- e) Registered Police Station
- f) Police Complaint Number
- g) Copy of Police Compliant
- Now Go To The Next Section Mobile Owner Personal Details Fill in All Details Like:
- a) Owner Name
- b) Address
- c) Copy of ID Proof
- d) Email ID
- To complete the process, kindly fill in all the required information and then proceed by clicking the “Submit” button. Once you’ve submitted your application, it will be successfully processed, and you will receive a unique application reference ID. This ID will be useful for checking the status of your application in the future. In the upcoming sections of this article, I will explain how you can easily track the progress of your application.
- To begin, please visit the CEIR Portal https://ceir.sancharsaathi.gov.in/Home/index.jsp#
- On the homepage, scroll down and locate the option to “Un-Block Found Mobile.” Refer to the accompanying image for visual guidance.
- e) Mobile Number
A Step-By-Step Guide: Unblock Your Phone ON CEIR Portal
- Once you click on the “Un-Block Found Mobile” link, you will be taken to the new web page: https://c eir.sancharsaathi.gov.in/Request/C eirUserUnblockRequestDirect.jsp and here you can find Request for un-blocking recovered/found mobile form, just shown below.
- Enter the ID you received when you blocked the phone.
- Enter your mobile number.
- Provide the reason for unblocking.
- Verify your request by entering the OTP (One-Time Password).
- Submit the request.
- Your phone will be unblocked.
Check Lost/Stolen Mobile Request Status
- To begin, please visit the CEIR Portal https://ceir.sancharsaathi.gov.in/Home/index.jsp#
- On the homepage, scroll down and locate the option to “Check Request Status” Refer to the accompanying image for visual guidance.
- Once you click on the “Check Request Status” link, you will be taken to the new web page: https://c eir.sancharsaathi.gov.in/Request/C eirRequestStatus.jsp and here you can find the Check lost/stolen Mobile Request Status form, just shown below.
- Here you have to enter your request ID, after entering your request ID you have to click on submit button
- Whenever you click on submit button your stolen mobile request status will be shown in front of you
Registering A Complaint Or Filing A Report: A Step-By-Step Guide
- Sending SMS to short code 1909
- Calling on 1909
- Using Interactive Voice Response System (IVRS)
- Using a mobile app approved by the Authority
- Using a web portal with authentication through One Time Password (OTP)
- Any other means notified by the Authority from time to time
Important Link
| CEIR Portal’s Official Website | Visit Official Site |
| Blocking Request for Lost/Stolen Mobile Device | Visit Official Site |
| Easy Request for Phone Unblock after Recovery | Visit Official Site |
| Verify the Status of Your Request | Visit Official Site |
| Get the KYM Mobile App – Available for Android devices only | Visit Official Site |
| Get the KYM Mobile App: Exclusively for iOS | Visit Official Site |
| IMEI Number Verification | Visit Official Site |
What is Sanchar Saathi? Sanchar Saathi is a user-friendly portal developed by the Department of Telecommunications to empower mobile subscribers, enhance their security, and create awareness about government initiatives that benefit citizens. It provides convenient access to information about mobile connections registered under their name. Users can easily disconnect unnecessary connections, trace and block lost or stolen phones, and verify the authenticity of new or used devices.
What is the CEIR module in the Sanchar Saathi portal? The CEIR module in the Sanchar Saathi portal facilitates efficient tracking of lost or stolen mobile devices. It enables the blocking of such devices across all telecom networks in India, rendering them unusable. Whenever an attempt is made to use a blocked phone, its location can be traced. Once the device is recovered, it can be unblocked through the portal, allowing users to resume normal usage.
What is the TAFCOP module in the Sanchar Saathi portal? The TAFCOP module in the Sanchar Saathi portal allows mobile subscribers to easily check the number of mobile connections registered under their name. It provides a convenient way to report any unnecessary or unauthorized connections. With TAFCOP, managing mobile connections has never been easier.
What is CEIR? CEIR stands for Central Equipment Identity Register. It is a module within the Sanchar Saathi portal that facilitates the tracking of lost or stolen mobile devices. By blocking these devices across all telecom networks, their unauthorized use is prevented. If someone tries to use a blocked phone, its location can be traced. Once the device is recovered, it can be unblocked through the portal, enabling users to resume normal usage. This system ensures enhanced security and protection against unauthorized device usage.
How many mobile connections can an individual subscriber acquire in India? In India, an individual subscriber can acquire a maximum of 9 mobile connections from various Telecom Service Providers (TSPs). However, there is a restriction of 6 connections for subscribers in J&K, Assam, and the North Eastern states. This regulation ensures a fair and balanced distribution of mobile connections across the country.
Comments
Post a Comment